Can I add to an existing order?
For Security reasons this is not possible as we do not keep your credit / debit cards details on any system so we will be unable to process the payment.
Can I place an order from overseas?
Yes you can place an order from overseas but currently we can only deliver to mainlandUK.
How can I pay for my order?
We accept most major debit or credit cards, including Visa Credit and Debit cards, Switch, Solo, Mastercard and Paypal.
Are Receipts sent with Deliveries?
We send Receipts with all deliveries, this is your Proof of Purchase and should be kept for future references.
How can I get a VAT Receipt?
The Receipt sent via email or post are VAT Receipt.
I have lost my receipt, can you send me a duplicate?
Yes we can, simply email us at sales@dqfltd.com bring up email and we will send you a duplicate either by post or email. Please include you order reference, this can be found on all correspondence sent by sales@dqfltd.com.
How is information secured when using DQF Limited Shop?
Shopping on DQF Limited Shop is as secure as shopping in any store, DQF Limited Shop uses the latest technology including Data Encryption and SSL (Single Socket Layer) and is provided by VeriSign Secured.
Do I have to be present to sign for the delivery?
Yes but you can have them delivered to another address where a signature is possible, just specify the address when asked at the checkout process.
Can I return something if I am not satisfied with it?
Yes you can, we want you to be totally satisfied with your purchase but if not please see our Returns and Shipping Page for full details.